We don’t accept returns, exchanges, or cancellations
Magical Duck makes every item to order just for you.
Please be sure when you order and double-check any personalization you request.
Cancellation can only be accepted within 2 hours from the order placement.
But please contact me if you have any problems with your order.
I guarantee my products 100%.
In Case Something Does Go Wrong
Magical Duck will happily honor any valid warranty claims, provided a claim is
submitted within 30 days of receipt of items.
Customers will be required to provide a photo showing the reason for
the warranty claim, you can expect Magical Duck to
process your warranty claim within 7 days.
Once the warranty claim is confirmed, you will receive the choice of:
(a) refund to your payment method
(c) a replacement item sent to you